Frequently asked questions
Answers to the questions travelers ask most often: about signing up, tickets, departure and refunds.
What do trip statuses mean?
- ""Logging in"": the trip has not yet been confirmed, apply using the form, an application is not a purchase.
- ""Tickets on sale"": Ticket sales for the trip have started.
- ""The ride is underway"": the minimum number of riders has been reached, tickets can be purchased.
- ""Sold out"": all seats are taken.
- ""Extra bus"": seats added, tickets available again.
- ""Cancelled"": the trip does not take place, the group is not complete. The money for the purchased tickets will be refunded.
How to apply and buy tickets?
While registration is ongoing, fill out the application form on the trip page and confirm it with the link in your email. Once the minimum number of riders has registered, we will start selling tickets. We will first inform registered riders about the availability of tickets before announcing the sale to the wider public.
Tickets are purchased on the trip page using the "Buy Tickets" button. The purchase is processed by the Fienta ticket system, and the ticket is sent to your email. In order for the trip to take place, the minimum number of passengers must be filled in, which may vary for each trip.
What is included in the trip price?
The travel fee includes travel to and from the concert venue, parking and tolls, travel insurance, as well as drinking water after the concert. If you need to use a ferry to get to your destination or plan to stay in a hotel, these costs are also included in the planned price.
The event entrance ticket is not included in the trip price unless it is specified in the itinerary.
Why can the fare change?
For trips that require a ferry or hotel accommodation, the approximate cost of the trip is indicated. We will send you the final cost and price quote shortly before all necessary reservations are made. The cost of the trip may decrease or increase depending on the price quote from our partners.
How is the refund done?
If the trip is canceled because a sufficient number of riders have not registered and confirmed their participation, or the event does not take place, we will refund the trip fee in the amount of 100 % within 2 weeks of the trip status change. This applies to both purchased tickets and paid invoices.
If the trip takes place, but you are unable to ride yourself, the ticket can be transferred to another rider: changing the participant's name is possible up to 48 hours before the start of the trip.
Can I change the name of a trip participant?
The name of the trip participant can be changed up to 48 hours before the start of the trip. Reselling of trip tickets without coordination with BraucamKopā.lv is prohibited. Boarding of buses is organized according to the names of the passengers.
Can I choose or reserve a seat?
Reservation of specific seats is not possible.
If the trip is on multiple buses, before dividing the passengers into buses, we will ask you to indicate which passengers you would like to travel with. Those whose names are on the same purchase will not be separated.
To make boarding and seating smoother, boarding is organized by group: riders from the largest groups take their seats first, then the smallest groups, and riders traveling to the event alone board last.
How is the departure going?
The departure point and time are indicated on the trip page in the "Itinerary" section. Arrive on time, as the bus leaves at the indicated time. Boarding is by name and in groups, so bring an ID with you.
Before the trip, we create a WhatsApp group where we publish departure times from stops along the way and current information. For trips to other countries, you must have a valid passport or ID card.
What stops will there be along the way?
When organizing trips, we include the most convenient available stops for larger groups in the route, so that the stops are convenient and go as quickly as possible. At the stops, you can visit the amenities and buy food.
If you would like to board the bus on your way to the event, please contact the tour organizer.
What luggage can I bring with me?
For day trips, a small bag that you can keep with you in the cabin is sufficient. Check the event rules before the concert: many venues do not allow large bags and backpacks and can be left on the bus.
On overnight trips, you are allowed to take one travel bag or suitcase in the luggage compartment. If you need more space, please contact us before your trip.
Can I go on the trip with children?
Yes. Each rider, including children, needs their own ticket, as each has their own seat on the bus. Minors must be accompanied by an adult. The event organizer sets the age restrictions and child admission rules, so check them before purchasing a ticket.
How to receive information during the trip?
Depending on the type of trip, there is a BraucamKopā.lv driver or a BraucamKopā.lv guide on the bus, who coordinates the trip.
A WhatsApp group is created for each trip (and individual buses, if any), where departure times from stops along the way and up-to-date information are published if there are any complications along the way.
For any questions that arise during the trip, you can contact both the trip organizer and the trip coordinator.
How long does it take to get back on the bus after the concert?
Under normal circumstances, participants should return to the bus an hour after the last song of the concert has been played. To ensure a smooth journey, we kindly ask you to use the facilities provided at the event site so that the first stop on the way home can be made as late as possible.
Where can I get off when returning home?
When returning to Riga, the main drop-off point is the same as where the trip to the event began, as well as the stops along the way that are published in the event description.
If you want to get off earlier on the return trip, contact the trip organizer.
Can you only drive in one direction?
Unfortunately, we cannot offer a better price for a one-way trip unless a rider in the opposite direction applies. We will try our best to help find a rider in the opposite direction and reserve a seat for both of you.
Can't find a ride that should be here?
If you know of a concert you should definitely go to, but don't see it among your planned trips, write to us at brauc@braucamkopa.lv!
We try to provide transportation and attend all the loud and interesting concerts in the region, but often a concert slips by unnoticed. Together we can also organize trips to green balls, if there are people willing to go. Also, write a note if you want transportation for your group or celebration.
Didn't find your answer? Write to us
